We understand how you are feeling. Anxious about having a stranger in your home, yet aching to have an extra hand. These are the best-practices we are following to help give you confidence, strength and relief.
Personal Protective Equipment
All our Keepers have gloves, masks and hand sanitizer.
Practice Social Distancing
Even if you have to be home, we'll make sure we keep our distance.
Disinfect and Protect
Whether it's your our ours, we'll make sure we disinfect high-touch surfaces.
We've added infection control and contamination control training.
Generous Leave Policies
We have a clear and generous sick leave policy.
The most effortlessly elegant way to keep your apartment clean every weekday.
We come to your apartment to keep it in a permanent state of cleanliness so you can truly relax when you walk in the door.
We make beds, take out trash, wash dishes, clean every room, do your laundry and return it to your closet.
The vast majority of people who hear this say, “Wow, that’s amazing. Sign me up!” If you’re one of them, please step this way.
Other cleaning services usher a rotating cast of strangers into your apartment, leaving your favorite mug in a new hiding spot after every visit. ApartmentCleaning is the only service that pairs you with one amazing Keeper who will learn your personal preferences and earn your trust.
We’ve built a smart task-management infrastructure that makes it easy for you to ensure everything gets done the way you want. You can do this on the app for iPhone and Android. If your Keeper is more comfortable communicating in another language, we’ll translate for you — just jot down the tasks you want your Keeper to check off and our technology makes sure it gets done. You'll get quick, useful updates on your phone.
Great relationships are all about communication. Every week we check in with all our users to hear what we can do better next week. Then we share what we learn with all our Keepers — so your Keeper is continually learning not just from you but from every other ApartmentCleaning user, too.
"Clean apartment = happy wife"
"it's worth it. try it out"
"It's a consistently clean home for not much more than a weekly clean home"
"I feel a sense of surprise and delight walking into a freshly cleaned home because the house keepers do such a thorough job!"
I didn't expect to continue with it after a trial period, but it was so nice being able to leave a bit of a mess in the morning and to come home to it looking great!"
"I am a mom of 2 and to be able to not have to worry about cleaning up their breakfast mess and to be able to scoot them straight to the park after is great..."
"It is a great idea- when you find the right keeper for your home and life style it is a life saver."
"ApartmentCleaning provides customized regular housekeeping services at a reasonable rate, and their customer support is great, which makes everything smooth."
Do I need to be home the day of the cleaning?
Some customers prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be home during the process. This is up to you. Regardless of your schedule, you are certain to receive superior service-guaranteed.
Do I provide cleaning supplies?
Yep. Most people want to use their own products, but we can help keep your supplies stocked in two ways: First, we have a cleaning-kit shopping list to get you started. Second, all our cleaner can let you know in the app when you are running low on any supply they use. Also our cleaner are trained in using the Amazon Dash wand, so if you want they can scan supplies when you run low and you can reorder whenever you’re ready.
How much and when do I pay?
When you sign up you'll build your service to fit your budget based on a combination of how often we come and how long we stay each time. If you added any tasks that took longer than what you originally booked for in the week, we'll just add it to your next charge. For example, if your service is 1 hour a day, 5 days a week but you requested additional tasks one day that required another hour, that extra hour will appear on your next invoice. We’ll remind you of this when you add new tasks, so you’ll always know what to expect.
Who are your cleaners?
Our cleaners are the most hardworking, dedicated, loyal, kind people you could ever want to take care of your apartment. We tend to hire for character rather than experience; it's much easier to teach someone how to make a bed than to teach someone how to be proactive, friendly and courteous. We then help each fantastic person become an amazing Keeper through an in-depth two-week training program we developed.